SE-session 4: Legal aspects in NGO management

If you have even been reading this series of posts faithfully, I am sure this posts header would have turned you off. When I went for today's session, my objective was to keep myself awake till tea is served after about an hour of class and hope the tea will keep me awake till the break at the end of two hours. After that...well, no tea, and I would use my right to sleep! :)

But the instructor, Mr. M. Anant Kumar, a chartered accountant with over 30 years of experience made it reasonably interesting. The session was divided into two sessions

1. Three Categories of NGOs

2. Income Tax laws governing NGO sector

Both the section had so many fine details govern our responsibilities while forming, registering and maintaining the finances of NGOs that this session will not obviate the need of legal consulting when one starts an NGO. The first section does have a larger story, while income Tax laws section was just an accumulation of pieces of laws . So, I will focus on the first section and give a one-line treatment to the second section.

1. Three categories of NGOs.

• Trusts
• Societies or associations
• Section 25 companies

Trusts

Trusts are organizations run by "trustee(s)" entrusted using an "instrument of trust" (legal document which you never understand! :D) to use a property (money or kind) allocated by an "author of the trust" towards an "objective" designed for benefit of an identified "beneficiary" 

Author of the trust: One who allocates a portion of his property for an identified purpose.

Trustee: Person/people that the author entrusts the property and the responsibility to carry out the identfied purpose

Beneficiary: Well..beneficiary of the purpose. The author of the trust and/or his family can be the beneficiary, but then the trust will not be a private trust (not a public charitable trust, which is the focus of the session)

Trust property: The property the author of the trust allocates for the purpose.

Objective: The identified purpose of the trust (poverty alleviation, health, education etc)

While registering a trust, the above five aspects should be mandatorily identified with the registrar. The should be non-religious and should not be directed only to a particular class or group of people (with the exception of groups like women, tribal people, handicapped or the like).

Society

A society is an association of people who subscribe to a common objective/goal. From the legal stand point, the main difference between a trust and a society is that the former needs to show the "property" while registering. But the society can own property. (Example Amul is a society!)

A few other differences:

Trusts: 

• Always have a fixed number of trustees (though not necessarily the same people)
  
• Trustees can't be beneficiaries, but can draw salary for services rendered by applying specific skill set. For example, a trustee who is a CA can draw salary for taking care of the trusts finances.
  
• Only one governing body.

Society: 

• Members can be added
• Members can be beneficiaries (as in area welfare associations)
• There is a govrening body that governs the society, but doesn't take part in policy-making and a general body that makes policy and to which the rest of the members belong.

The society is governed by the central government's sovietyes registration Act, drawn in 1860 (and hasn't changed till date!) and the state laws that differ with each states. The societies are governed by the law of the state that is mentioned address of the society's premises. If EBAI has a center in Delhi and Hyderabad, and changes its headquarters from Delhi to Hyderabad, EBAI can't file a tax return in Delhi showing the premises address in Delhi.

Section-25 company:

From the legal stand point an organization registering as a section-25 company should 

1. have a social objective 
   
2. be run as a non-profit company (can earn profits but should be used in full towards the social objective)

Unlike the archaic laws governing the registration and running of trusts and societies, laws governing a section-25 companies are rigourously updated, implemented and enforced. For example proposed name of the company is rigourously scrutinized by the registrar's office to ensure that it doesn't identify with or similar to another registered company. Further, the name must also should be desirable and not misleading. For example, a section-25 company not endorsed by chennai municipality cannot have a name that contains words "Chennai municipal".

A section-25 company, since it goes through such a rigorous registration process and conforms to a stringent accounting standards, are guaranteed to have better credibility with the public than a society or a trust.

Interactive exercise on NGOs:

We performed an interactive exercise to rehearse scenarios in which an individual has to decide if  has to register his organization as a society, trust or a company

Scenario 1: A doctor couple coming back to India desires to use their properties to setup a charitable cardiac hospital.

In this scenario, the doctor couple are technically sound, but do need a management team to run the hospital, since they have the initial capital and need to rise more money, they can register their hospital as a charitable trust. However, considering the need for the hospital to be run even after their departure and the need to maintain high standards in quality of services, they should strive to eventually progress and register as a section-25 company.

Scenario-2:  Women's self help group to pool up some credit and jointly improve livelihood through small business

This is a loose association of people with a common objective of improving livelihood, with no property. Here the members are the beneficiaries and membership is variable. Society!

Scenario - 3: An individual identifies talented, but poor group of artisans proposes to start a fabric business to employ their skills, export finished materials to international market and profits with them thus providing more returns for their talant.

This organization has a double bottom-line of social benefit and making profit to be invested in social benefit. Since it caters to international market, it also has the obligation of show high standards of accountability and transparency. Section-25 company.

2. Income Tax laws governing NGOs.

Numerous legal aspects governing the income tax reponsibilities for NGOs were covered. In general, 15% of the NGO's funds is exempt from income tax. The rest 85% should be used towards the administrative and the purpose of social objective. The memorandum and bye-laws that NGOs provide while registering the organization, are very crucial since the IT department carefully scrutinizes the utilization of funds for the purposes that are strictly mentioned in the memorandum. Laws covering the taxation of foreign contribution were also discussed. (though much of this went right above my head)!

(Note about the instructor will be posted shortly!)

SE-session 3: Innovations in social sector

Agenda:
Innovation:
1. Another perspective
2. Social sector
3. Examples
4. In class innovation
5. Prescription

The class began with the emphasis that Individuals can make a difference.
Before the discussion of the items on the agenda, we had a short discussion on plastics and its environmental impact in which professor Bhargava indicated (at least my perception) that recycling is not will not avoid or reduce environmental impact of non-recyclable materials.

1. Innovation: Another perspective

Answered the question "What is innovation?"

Discussed a scenario that forced innovation.

Scenario: A hotel with malfunctioning air-conditioner and an ineffective fan. The room is infested with mosquitoes. There is a 60-watt bulb. There is a mosquito mat, but no matches or any other source of fire. How to use the mat to find a solution to the mosquito-problem that lasts till morning.

Solution: One can use the 60-watt bulb as a source of heat. But it is too hot to be used directly and the mat won't last till morning. So, a one-rupee coin can be balanced on the bulb with the mosquito mat placed on top.

My inference: Innovation is a practical solution to solve a problem at hand using available resources, that need not be meant to address the problem at hand.

Innovation also the need to emphasize lateral-thinking. As an example of lateral-thinking we saw videos of ads by Coca-cola and Pepsi

2. Social Sector - Triple bottom-line
Social sector shares a lot of similarities with for-profit sectors. A list is as under

1. Hierarchy
2. Objective
3. Resource management
4. Quality
   
5. Ethics
6. Customer (beneficiary) satisfaction
7. Marketing
   

However, there is one difference. For-profit organizations have a single objective of making profits, while a social enterprise should have a tripple bottom-line of People Planet and Profit

3. Examples of innovation in Social sector:
Few examples in different categories of social sectors were discussed

Co-operative:
Amul, a mik co-operative, that mobilized individual milk-men to form a co-operative to find a way to get more returns. Karsan bhai also started a CSR initiative, by which the members of Amul invest a small portion of their earnings towards building health infrastructure.

Rural Employment

• SEWA
• Tilonia
• Lijjat Papad

Poverty alleviation

Grameen Bank's Micro loans initiative for the poorest

Attrition reduction
The instructor didn't name the company based in Bangalore, but highlighted the innovation for tackling the attrition problem. They identified that attrition becomes a problem only when timely replacements are not available. The company studied the background of those who leave the company and found that a majority is from Bihar. So, they targeted the exiting employees from Bihar and asked them to get one person from his village and train him/her thus taking care not only timely replacement but also overlapping the training time.

Others:
Big shoe bazaar
Shoes of size 11 or above don't sell much, hence aren't stocked by many of the showrooms. Bigshoebazaar.com connects the demand for big shoes to the supply (tie-ups will all the shoe companies) for which the latter provide a discount. This provides a winning situation for companies (big shoes are sold more), and customers (they find the shoe of their size with much less hassle!) while earning money out of it (a share in the discount!)

National Innovations Foundation: A compendium of rural innovations

4. In-class innovation
The instructor divided us into groups of two and asked us to identify a social problem, propose an innovative solution and identify the tangible benefits of the solution.

One group identified the lack of teaching talent in government school. To combat that problem, they proposed a teacher's training institute close to the locality of the school, channelize students who have completed 10th stds to the institute. That was voted the most innovative and effective idea of all the proposed ideas (for which the team got a large bar of chocolate).

5. Prescriptions
As a prescription for innovation in social sector, the instructor highlighted the importance of

• community involvement and promote self-reliance (exit strategy for the NGOs after providing solutions)...

While NGOs can provide a solution to problems, they
can't stay forever to maintain the solution, and that the beneficiaries
need to take ownership of the solutions. Being associated with Byrraju Foundation, he pointed efforts taken by the foundation in this direction

• Innovation for a purpose, than for the sake of innovation
  

He showed a  funny cartoon in which a student shows his work to a bewildered teacher. The quote runs like this. "My name was David, but the name is old-fashioned, so I shortened by name as DVD!"

So what is the take away from this session?  

When you hit upon an idea, do some research to find if anyone has hit upon the same idea and has gone a certain disatance. It gives an opportunity to learn the easier way and introduces a potential partner.

Be open to borrowing best-practices from the for-profit sector. For-profit is not necessarily against non-profit. Just the purpose is different. So there is a lot of scope for common interest.

Note about the Instructor:


Prof.Harsh Bhargava,

Harsh is an Engineering graduate from BITS, Pilani and M Tech from IIT, Kanpur besides MMS from Osmania University. For over three decades he was involved in institution building, outsourcing management and indigenous design, development and implementation of embedded real time systems in various capacities in Indian Navy. Widely traveled, Harsh is a keen environmentalist who gives his time for social causes. He has edited 7 books in the areas of Business Process Outsourcing, Rural Transformation, NGOs and Virtual Leadership.

Harsh is currently a Professor at The ICFAI Business School, Hyderabad and has also served with Byrraju Foundation.