SE-Session 5: Communications

Father of Contemporary Communication – Wilber Scram

He coined the below formula of communication: SMCNRF

Sender Message Channel Noise Receiver Feedback

Different types of communication:

1. Intrapersonal

2. Interpersonal

3. Team

4. Organizational

5. Mass

Communication the ART is primarily a collective cultural process.

Communication the SCIENCE is a research driven consultative process involving planning design & implementation of strategic interventions.

Dimensions of Communication

1. Soft Skills

2. Business Communication

3. Mass Communication

4. Communication Management

5. Professional Communication

Father of Management – Peter Drucker

1. Soft skills : People skills/life skills/transfer skills/social skills

2. Hard skills: Technical skills/Occupational skills

Dimensions of Soft skills

1. Personal Competence

1. Self Awareness

1. Emotional Awareness

2. Accurate Self Assessment

3. Self Confidence

2. Self Management

1. Self Control

2. Trustworthiness

3. Conscientiousness

4. Adaptability

5. Innovation

3. Motivation

1. Achievement driven

2. Commitment

3. Initiative

4. Optimism

2. Social Competence

1. Empathy

1. Serve Others

2. Understand others

3. Develop others

4. Leverage diversity

5. Political Awareness

2. Social skill

1. Influence

2. Communication

3. Conflict Management

4. Leadership

5. Change Catalyst

6. Building bonds

7. Collaboration & Cooperation

8. Team Capabilities

Business Communication

· 3Ps – Power ,Profit & Pleasure

· Life is business – Peter Drucker

Mass Communication

1. Media writings

2. Media Productions

3. Media Research

4. Media Ethics

5. Media Management

Communication Management

1. Advertisement

2. Public Relations

3. Market Research

4. Corporate Communication

5. Brand Management

6. Event Management

Communication Competency

1. Invisible Competency

Visible competency is knowledge & skills

Invisible competency:

1. Attitudinal Traits – Attitude is mindset by Peter Drucker.

2. Behavioral traits

3. Character – combination of principles, values, ethics &habits

4. Talents – Interest & Aptitude

5. Experience

6. Values

7. Flair – Unique/novel/appealing style

8. Culture – fit

2. Thinking skills

1. Critical

2. Appreciative

3. Analytical

4. Creative

5. Decision making

6. Problem solving

7. Questioning

8. Interpretation

SE-session 4: Legal aspects in NGO management

If you have even been reading this series of posts faithfully, I am sure this posts header would have turned you off. When I went for today's session, my objective was to keep myself awake till tea is served after about an hour of class and hope the tea will keep me awake till the break at the end of two hours. After that...well, no tea, and I would use my right to sleep! :)

But the instructor, Mr. M. Anant Kumar, a chartered accountant with over 30 years of experience made it reasonably interesting. The session was divided into two sessions

1. Three Categories of NGOs

2. Income Tax laws governing NGO sector

Both the section had so many fine details govern our responsibilities while forming, registering and maintaining the finances of NGOs that this session will not obviate the need of legal consulting when one starts an NGO. The first section does have a larger story, while income Tax laws section was just an accumulation of pieces of laws . So, I will focus on the first section and give a one-line treatment to the second section.

1. Three categories of NGOs.

• Trusts
• Societies or associations
• Section 25 companies

Trusts

Trusts are organizations run by "trustee(s)" entrusted using an "instrument of trust" (legal document which you never understand! :D) to use a property (money or kind) allocated by an "author of the trust" towards an "objective" designed for benefit of an identified "beneficiary" 

Author of the trust: One who allocates a portion of his property for an identified purpose.

Trustee: Person/people that the author entrusts the property and the responsibility to carry out the identfied purpose

Beneficiary: Well..beneficiary of the purpose. The author of the trust and/or his family can be the beneficiary, but then the trust will not be a private trust (not a public charitable trust, which is the focus of the session)

Trust property: The property the author of the trust allocates for the purpose.

Objective: The identified purpose of the trust (poverty alleviation, health, education etc)

While registering a trust, the above five aspects should be mandatorily identified with the registrar. The should be non-religious and should not be directed only to a particular class or group of people (with the exception of groups like women, tribal people, handicapped or the like).

Society

A society is an association of people who subscribe to a common objective/goal. From the legal stand point, the main difference between a trust and a society is that the former needs to show the "property" while registering. But the society can own property. (Example Amul is a society!)

A few other differences:

Trusts: 

• Always have a fixed number of trustees (though not necessarily the same people)
  
• Trustees can't be beneficiaries, but can draw salary for services rendered by applying specific skill set. For example, a trustee who is a CA can draw salary for taking care of the trusts finances.
  
• Only one governing body.

Society: 

• Members can be added
• Members can be beneficiaries (as in area welfare associations)
• There is a govrening body that governs the society, but doesn't take part in policy-making and a general body that makes policy and to which the rest of the members belong.

The society is governed by the central government's sovietyes registration Act, drawn in 1860 (and hasn't changed till date!) and the state laws that differ with each states. The societies are governed by the law of the state that is mentioned address of the society's premises. If EBAI has a center in Delhi and Hyderabad, and changes its headquarters from Delhi to Hyderabad, EBAI can't file a tax return in Delhi showing the premises address in Delhi.

Section-25 company:

From the legal stand point an organization registering as a section-25 company should 

1. have a social objective 
   
2. be run as a non-profit company (can earn profits but should be used in full towards the social objective)

Unlike the archaic laws governing the registration and running of trusts and societies, laws governing a section-25 companies are rigourously updated, implemented and enforced. For example proposed name of the company is rigourously scrutinized by the registrar's office to ensure that it doesn't identify with or similar to another registered company. Further, the name must also should be desirable and not misleading. For example, a section-25 company not endorsed by chennai municipality cannot have a name that contains words "Chennai municipal".

A section-25 company, since it goes through such a rigorous registration process and conforms to a stringent accounting standards, are guaranteed to have better credibility with the public than a society or a trust.

Interactive exercise on NGOs:

We performed an interactive exercise to rehearse scenarios in which an individual has to decide if  has to register his organization as a society, trust or a company

Scenario 1: A doctor couple coming back to India desires to use their properties to setup a charitable cardiac hospital.

In this scenario, the doctor couple are technically sound, but do need a management team to run the hospital, since they have the initial capital and need to rise more money, they can register their hospital as a charitable trust. However, considering the need for the hospital to be run even after their departure and the need to maintain high standards in quality of services, they should strive to eventually progress and register as a section-25 company.

Scenario-2:  Women's self help group to pool up some credit and jointly improve livelihood through small business

This is a loose association of people with a common objective of improving livelihood, with no property. Here the members are the beneficiaries and membership is variable. Society!

Scenario - 3: An individual identifies talented, but poor group of artisans proposes to start a fabric business to employ their skills, export finished materials to international market and profits with them thus providing more returns for their talant.

This organization has a double bottom-line of social benefit and making profit to be invested in social benefit. Since it caters to international market, it also has the obligation of show high standards of accountability and transparency. Section-25 company.

2. Income Tax laws governing NGOs.

Numerous legal aspects governing the income tax reponsibilities for NGOs were covered. In general, 15% of the NGO's funds is exempt from income tax. The rest 85% should be used towards the administrative and the purpose of social objective. The memorandum and bye-laws that NGOs provide while registering the organization, are very crucial since the IT department carefully scrutinizes the utilization of funds for the purposes that are strictly mentioned in the memorandum. Laws covering the taxation of foreign contribution were also discussed. (though much of this went right above my head)!

(Note about the instructor will be posted shortly!)

Redefining Thirst

THIRST

View SlideShare presentation or Upload your own. (tags: design crisis)

SE-session 3: Innovations in social sector

Agenda:
Innovation:
1. Another perspective
2. Social sector
3. Examples
4. In class innovation
5. Prescription

The class began with the emphasis that Individuals can make a difference.
Before the discussion of the items on the agenda, we had a short discussion on plastics and its environmental impact in which professor Bhargava indicated (at least my perception) that recycling is not will not avoid or reduce environmental impact of non-recyclable materials.

1. Innovation: Another perspective

Answered the question "What is innovation?"

Discussed a scenario that forced innovation.

Scenario: A hotel with malfunctioning air-conditioner and an ineffective fan. The room is infested with mosquitoes. There is a 60-watt bulb. There is a mosquito mat, but no matches or any other source of fire. How to use the mat to find a solution to the mosquito-problem that lasts till morning.

Solution: One can use the 60-watt bulb as a source of heat. But it is too hot to be used directly and the mat won't last till morning. So, a one-rupee coin can be balanced on the bulb with the mosquito mat placed on top.

My inference: Innovation is a practical solution to solve a problem at hand using available resources, that need not be meant to address the problem at hand.

Innovation also the need to emphasize lateral-thinking. As an example of lateral-thinking we saw videos of ads by Coca-cola and Pepsi

2. Social Sector - Triple bottom-line
Social sector shares a lot of similarities with for-profit sectors. A list is as under

1. Hierarchy
2. Objective
3. Resource management
4. Quality
   
5. Ethics
6. Customer (beneficiary) satisfaction
7. Marketing
   

However, there is one difference. For-profit organizations have a single objective of making profits, while a social enterprise should have a tripple bottom-line of People Planet and Profit

3. Examples of innovation in Social sector:
Few examples in different categories of social sectors were discussed

Co-operative:
Amul, a mik co-operative, that mobilized individual milk-men to form a co-operative to find a way to get more returns. Karsan bhai also started a CSR initiative, by which the members of Amul invest a small portion of their earnings towards building health infrastructure.

Rural Employment

• SEWA
• Tilonia
• Lijjat Papad

Poverty alleviation

Grameen Bank's Micro loans initiative for the poorest

Attrition reduction
The instructor didn't name the company based in Bangalore, but highlighted the innovation for tackling the attrition problem. They identified that attrition becomes a problem only when timely replacements are not available. The company studied the background of those who leave the company and found that a majority is from Bihar. So, they targeted the exiting employees from Bihar and asked them to get one person from his village and train him/her thus taking care not only timely replacement but also overlapping the training time.

Others:
Big shoe bazaar
Shoes of size 11 or above don't sell much, hence aren't stocked by many of the showrooms. Bigshoebazaar.com connects the demand for big shoes to the supply (tie-ups will all the shoe companies) for which the latter provide a discount. This provides a winning situation for companies (big shoes are sold more), and customers (they find the shoe of their size with much less hassle!) while earning money out of it (a share in the discount!)

National Innovations Foundation: A compendium of rural innovations

4. In-class innovation
The instructor divided us into groups of two and asked us to identify a social problem, propose an innovative solution and identify the tangible benefits of the solution.

One group identified the lack of teaching talent in government school. To combat that problem, they proposed a teacher's training institute close to the locality of the school, channelize students who have completed 10th stds to the institute. That was voted the most innovative and effective idea of all the proposed ideas (for which the team got a large bar of chocolate).

5. Prescriptions
As a prescription for innovation in social sector, the instructor highlighted the importance of

• community involvement and promote self-reliance (exit strategy for the NGOs after providing solutions)...

While NGOs can provide a solution to problems, they
can't stay forever to maintain the solution, and that the beneficiaries
need to take ownership of the solutions. Being associated with Byrraju Foundation, he pointed efforts taken by the foundation in this direction

• Innovation for a purpose, than for the sake of innovation
  

He showed a  funny cartoon in which a student shows his work to a bewildered teacher. The quote runs like this. "My name was David, but the name is old-fashioned, so I shortened by name as DVD!"

So what is the take away from this session?  

When you hit upon an idea, do some research to find if anyone has hit upon the same idea and has gone a certain disatance. It gives an opportunity to learn the easier way and introduces a potential partner.

Be open to borrowing best-practices from the for-profit sector. For-profit is not necessarily against non-profit. Just the purpose is different. So there is a lot of scope for common interest.

Note about the Instructor:


Prof.Harsh Bhargava,

Harsh is an Engineering graduate from BITS, Pilani and M Tech from IIT, Kanpur besides MMS from Osmania University. For over three decades he was involved in institution building, outsourcing management and indigenous design, development and implementation of embedded real time systems in various capacities in Indian Navy. Widely traveled, Harsh is a keen environmentalist who gives his time for social causes. He has edited 7 books in the areas of Business Process Outsourcing, Rural Transformation, NGOs and Virtual Leadership.

Harsh is currently a Professor at The ICFAI Business School, Hyderabad and has also served with Byrraju Foundation.

A "win-win-win" idea for education

This idea about improving education at the bottom of the pyramid (every one uses the phrase these days!) came to me in a flash when I was in the middle of a class when I wasn't even thinking about it consciously. But the more I thought about it ,the more I realized its win-win-win potential not only in education, but also in social integration. Doesn't it sound awesome?

Ok, no more beating around the bush, here is the idea. Its simple. Private schools strive to improve their students' performance. Government schools just can't get their kids to cross the pass mark since they don't have good teachers and labs. Private school students don't get out enough to have a good community-activity-based learning at school. To strike all these with a single effort, I say, get get all these students from private schools, to a government school to teach there.

- Government school kids get "access" to private school teaching (lets say the kids teach under the supervision of the private school teacher). Further, kids approach their friends first when in doubt. So, better learning prospects for government school kids. If teaching is in the form of a demo, even better!

- A student learns better when he/she teaches. So, potentially the academic performance of private school kids is likely to improve too!

- Kids get exposed to other kids of different economic background, hence get a feel on one anothers' lifestyle early on. I feel this would help moulding them into socially aware and sensitive adults who understand the "other side" better.

If the private schools involve all their kids and count this activity as a replacement of, say a couple of class tests, they can count it against their internal (or call it externals!) while giving a breather to their students from those mundane class tests. I think this idea lends itself to easy validation. All one has to do is observe the medium-level performers in private schools (say students who score 75%-90%) to see if tihis exercise helps them close in on the rank-holders.

Since private schools constantly strive to improve academic performance, if the school prinicpal is an "experimenting kind" this idea should attract her. I guess from here on a lot of implementational problems may arise. How does this strike you as an idea?

First serious stab at Social Entrepreneurship

I have joined a certification course in Social Entrepreneurship in an "NGO B-school" called Centre for Social Initiative and Management. The center is run as a non-profit initiative to attract professionals into non-profit so that a social problem can be solved permanently with "problem-solving" mentality rather than temporarily "philanthropic" mentality. The course lasts for 18 sessions which include classroom discussion, home works, case study, field project to find a solution to social problem partnership with one of 30 NGOs. The best part is it costs not in lakhs, or tens of thousands, but a mere Rs. 5000. and you get a copy of "How to change the world". How is that?

Talking about philanthropy and non-profit, it only makes sense to share the spoils with everybody. Free of cost. In this series of post, I will go through the proceedings of each session so that it helps socially inclined readers (if there are any) with some ideas or inspire them to take up this course, or just with plain boredom! :)

Today's session saw an introduction to two broad topics
1. Social Entrepreneurship and its criteria
2. Leadership

1.Social Entrepreneurship
We watched an hour-long video on Aravind Eye hospital and Dr. Govindappa Venkataswamy and discussed his and the hospitals characteristics with relevance to social entrepreneurship. We identified

• Human welfare as priority
• Targeted social vision and area of intervention (Eye care)
• Sustainability (those who pay for care, also cover cost of treating the poor)
• Innovation (Indeginous low-cost lens production facility)
• Partnership with government, poor people, other non-profits and for-profit businesses

Also discussed about various know social entrepreneurs like Vikram Akula (SKS microfinance), M.S.Swaminathan (Green revolution in India) and identified keen social acumen, leadership, aspiration, social impact, and ethics like abiding by the law as criteria for social entrepreneurship.

2. Leadership
This topic was handled by a retired officer of The Indian Army and he had a lot of anecdotes from the his life in the Army training camp, Siachin glacier and Srinagar. He discussed about different shades of leadership starting from an autocratic leader at one extreme and a laissez-faire leader at the other of which Servant Leadership would be the most suitable for a social entrepreneur.

Further we discussed several characteristics that differentiate a leader and a manager. In short, there were too take-aways as per my understanding.

1. A manager implements an already identified solution using a known way. A leader finds a solution to a problem and implements it in an innovative way, if need be.
2. Management is a sub-set of leadership
   

We also discussed briefly about Leaadership Pipeline, a concept introduced to address the dearth of indigineous leadership in companies. Apart from the book recommended (as given in the link) for this quite a few other books and website were recommended. Here is a list.

Books:
Leading from the edge: By N.T. Perkins
Shackleton's way: Margot Morrell and Stafanie Capparell

Websites:
www.socialedge.org
www.ashoka.org
www.changemakers.net
www.basicsindia.com

My overall, my first impression is very good. I mainly like the variety and the enthusiasm in the class which is about 15 strong. Though the majority are software engineers, it is also represented by people from educational field of which one is a school principal, two chemical scientists (and professors) and one foreigner (His name is Tahir, and I think he is an African!).

The faculty so far seem to be very knowledgeable and experienced. Prof. K.L Srivastava, the director of the center, had been a scientist in ICRISAT specialising in water management for agricultural irrigation and has been active in social forums like Social Edge.

However, there could be some improvement in the presentation of the lecture
1. Powerpoint was used through out the lecture, but a lot of the lecture was read out of the slides. This was followed up by elaborate discussions which brought out the expertise of the lecturer, but the "reading out" part took the interest out of the lecture.

2. Such course should encourage classroom discussions at every opportunity available. Though fair amount of classroom discussion did take place, there were also instances in which a student added a point to the slide, but the lecturer seemed to have moved on to his next point without addressing his point. This should be changed.

Finally, I felt that I have already recovered my Rs. 5000/- and it is just the first class. Very good start.

Profile - Amy Smith, MIT D-labs

Ms. Amy Smith is an instructor MIT's D-Lab which offers courses in Mechanical Engineering. But unlike the conventional engineering course or lab, Ms. Smith along with Ms. Bishwapriya Sanyal offer a course in which engineering students don't just learn the concepts of mechanical engineering, but go all the way to complete a product that addresses need of the under served communities of different parts of the world.

In a four-part course, the students start out ( in the "Design" part)learning about specific sectors of development that need to be addressed and the appropriate technology that can be applied. The second ("Development") part, is a combination of

• lecture, which talks about various aspects of design like affordability, sustainability, design for manufacture and assembly,

• Labs that offer experience on fundamentals like welding, circuit-boad design, CAD etc

• Case studies and field trips to understand the needs of the people to who this product will eventually be useful
• design review discussions to present and refine ideas of the product
  

The third ("Dissemination") part of the course focuses on brain-storming ideas to make the product that conceived by part-two to be "ready to roll", which includes making the product scalable, affordable and marketable. The fourth part executes what was conceived in part three.

In the process, her team has been successful in providing local solutions for local yet, problems local to a specific region as against trying to find a generic "one-size-fits-all" solution. The best example for this is offered by the following video of her presentation outlining a method of using sugarcane waste and biomass to produce a clean and efficient fuel thus providing a solution to the worst killer of children under five - household cooking smoke, but also to make the fuel at home using the abundant agricultural waste (this avoids cutting trees and cuts down on expenses in buying fuel) Truely amazing...and this is just one of the projects in MIT D-labs.

Laptop for school kids

A recent post in ThinkChange India made me squander much of my work time into this post. But what the hell!

When the news comes out, it sure does come out in bulk! :) This is not the only laptop for education story I came across within the last week. Here is Classmate from Intel and ICT's research initiative on a computer for Rs. 400. This sure seems to be another emerging trend that will change the future forever. But is it for good or for the worse? Here is my take.

Positives:
1. The three laptop initiatives put together, laptop should reach the bottom of the pyramid faster. I have my doubts about XO and classmate, but if ICT's initiative is a success, Rs.400 laptop should be affordable to anyone who is rich enough to afford school books.

2. "meant for education", probably means that it allows parents worried about the darker side of the internet such as adult content to breathe easy.

3. About "expensive laptops vs. reading, writing", I think reading and writing wouldn't suffer a loss that can't be compensated by improved creativity, skill and understanding that current book-oriented education suffers from.

Negatives:
The idea of bringing technology right into classroom sounds amazing, but I wonder if this initiative is taken because of a clearly identified necessity in the academia that such laptops can address (looking at it from the govt's perspective rather than OLPC or ADAG). It is one thing to use a laptop for an academic purpose and it is another to modify the academia for using a laptop! Currently, I don't see any resource that talks about this. So, while I don't see this as a definite negative, I doubt if the state cares enough to architect an educational model that includes the laptop to serve its purpose rather than model itself for using the laptop.

Another concern is, cheaper laptops is likely to translate into more laptops, quicker obsolescence and more wastes...and that with already bad waste management system and a proven slow and reactive (as against proactive) government, the future of waste management doesn't look too good. But, this may be the catalyst that pushes the govt. to do something about wastes.

On the whole, I find that the negatives such a improving the curriculum, waste management are a few things that have to be done regardless of the"laptop for education", but a computer with the purpose of making education entertaining, creative and productive would be a big leap forward at best and a small leap forward at its worst. So, Go laptop!

Mr. Role model IAS

The offshoot of the fast growing economy and getting-rich-fast middle class is not only the fast increasing consumerism, but also fast increasing social consciousness among the young-and-the-restless. Consequently, the government apathy and corruption seems to dominate the hot debate, be it in the media or overtea.

But are all those in the government corrupt? Or all of them callous towards their duty? Over the last few month I have come across some surprising encounters that demonstrated extra ordinary commitment public interest amongst a few bureaucrats (IAS officers) who, in their flesh and blood, walk the surface of India (this is a partial lift-off from Einstein's famous mention about Bapuji).

Here is quick mention of three of them

Mr. M.N. Vijaykumar, IAS (Bangalore, Karnataka)
He has been a crusader against corruption among his colleagues and politicians in the state of Karnataka for the past 25 years. He had once tried to introduce a transparent systems by which files related to public works are freely available online at http://bngregcommr.freespaces.com/ (link broken), but three days before the site became operational, he got transferred with immediate effect. That was just one of the six-times he was transferred for either blowing the whistle or trying to make the system more transparent. His wife maintains a frequently updated blog in which she claims harrassment and threats by his own higher-ups and attempts on his life. She also has a forum for people to participate.

Dr. Santhosh Babu, IAS (Krishnagiri, Tamil Nadu)
He has made news for his success in bringing school kids to where they belong - school!. In his back2school program he partners with Sarva Shikha Abiyan and AID India, uses computer technology to track kids who don't show up for school, and send a Village Volunteer force (VVF) track them down, find out the reason (usually the necessity to work), solve their respective problems and bring the kids back to school.

To show the scale and effectiveness of this program, let me provide two quotes from Business Standard here

"The effort involves a 10,000-Village Volunteer Force (VVF) consisting of child volunteers, panchayat presidents and headmasters of the 1,700-odd schools in the district."

"Using software aptly named, back2school, developed by Chennai-based Arbiter, the district administration monitors each schoolgoing child daily. And the results are showing: 8,000 of the 8,867 school dropouts are back in school."

And this is just one of the slew of his educational initiatives such as Ariviyal Anandam (Joy of science) program provides science kits and trains teachers to use them to teach children in about 10 districts of Krishnagiri, and Padippum Inikkum ("Education is interesting too") initiative to use trained volunteers of AID India and SSA help teachers and students to improve the reading ability of the kids by way personal attention and in-class demonstration.

Dr. Kushal Pathak, IAS India Post
A medical doctor by education and an avid web-developer by hobby he has harnessed his passion and profession to create not just one, but two useful platforms for the general public who may need help on social issues and issues related to handling the government.

bighelpers.org is a forum of citizens to help his/her fellow citizens on any problems he/she may face, from drinking problem, getting a ration card or filing a police complaint.

He has also created another web-portal dedicated to Right to information in which he has comprehensive information database and discussion forum for procedural and legal aspects exclusive RTI.

India has a lot of people and limited available resources. This leads to competition and inevitably forces people to bend or break the rules for survival. Given that, it is easy for anyone (not just a government official) with a secure job to step down from his/her ideological stance and settle for an easier way of earning his/her life (by way of corruption or simply shunning responsibility). In this scenario, the live example provided by these three extraordinary gentlemen (and I am sure a numerous others unknown to the general public) upholds the faith that good governance and justice do have place outside the law books and among the society. It is just a matter of will.

Full credits to where it is due.

Running on the corridor at night..

If you feel dizzy and simultaneously if you feel that some heavy man is running on the corridor at night, then it must be an earthquake.

Podcasts

I am a lousy reader. I read only when I have no other way, usually the tel-evil-sion, to keep myself occupied. So, my encounter with podcasts has ever since provided me with a win-win solution - a way to keep in touch with the world while skipping the reading part!

All BBC podcasts are awesome. My favourites though are the documentary archives that offers excellent global coverage of a global problem (like failure of carbon trading) or an in-depth coverage of a local problem (eg. Opium problem in Afganistan) .

The other one I love is The Economist podcasts. They are not as aggressive as the BBC, but, in a more mellow fasion, encapsulate the main stories of latest edition in its "From the Paper" and provides a good context to the future in its "The World Next Week". There are a numerous other audio and video documentaries. But the most recent and the best section that I found by far in the Economist is the "Doing business in.." section. If you are about to make a business trip to a foreign country and are apprehensive about what you may encounter, this is the best place for you. It has a list of 25 cities (and counting) for each of which an Economist correspondant provides a great 15-minute audio round up of what you are likely to encounter from the moment you land in the airport to the time you punch out. And I mean everything! Getting cab services, hotels, facts to be aware of, cultural aspects and local superstitions, local business etiquette, places to visit, best and worst time to visit, things to buy and cuisines to try and more. By the time the audio is done, you would feel ready for the travel! Sadly (or happily depending on your outlook) no cities of India is included yet.

Now that I am in Tokyo, I proudly present

Indian media

For over half a decade now we are used to the rhetoric about the emerging superpowers India and China and how India, though much smaller and slower than China, has the democratic setup and independent journalism to its advantage.

While hypocrisy rules in the name of democracy, the so-called independent media is too weak and naive to be the watchdog that guards or restores the democratic values. The role of the media is all the more crucial when the masses are not enlightened enough to understand the complexities of the issues that will end up affecting their everyday life (eg. the union budget). But the Indian media has proven to be immature and incompetent so far. The article in India Together by Ramachandra Guha highlights the current status very well. But it doesn't really take Ramachandra Guha to point all this out. All we have to do is to watch the news channels and the writing is on the wall - big, bold, underlined and in uppercase.

For example, take the Indo-US nuclear deal. Now what would be the questions you and I want answered by the proponents if we are to decide for or against the deal? I thought about it for a few minutes, prepared a list of questions and tried to find some answers. Ideally these are the questions that the so-called distinguished media-men like Karan Thapar, Rajdeep Sardesai are supposed to ask the politicians when they manage to get them to the hot seat.

1. Reports suggest that the most nuclear power would do Rediff: 8% TOI: 7%. Given that how can you justify the nuclear deal to be crucial?
   
2. What would be costs in terms of natural resources used? Water, electricity etc..
3. How will the consequent increase in the requirement of technical workforce (nuclear scientists, technicians etc) be addressed?
4. Each nuclear plant is estimated to cost a lot and takes a long time to complete. What is the expenditure? How many nuclear plants will be constructed? How are the expenditure justified provided the return is insignificant and unguaranteed?
   
5. What is the plan to dispose the nuclear waste safely?
   
6. What is the estimated price of electricity when the nuclear power becomes operational? Will it increase, decrease, stay the same?
   

In other words, how will the deal help people?

Now when I searched for relevant interviews and articles to find out if any of them addresses the above questions, I found that most revolve around the political angle and focused on "how do you address what XYZ party's accusation" and "how do you react to abc minister's comments?". For example,

Rediff.com: An interview with External Affairs Minister Pranab Mukherji
CNN-IBN: Devil's Advocate - Pranab Mukherjee (pdf)

CNN-IBN's Indepth section on Indo-US Nuclear deal provides for the best example of the Indian journalism's lack of a sense of purpose. It is nothing but a collection of "Breaking news" that talks about a politician or a party . A few articles from the section..

Left accuses PM of telling 'blatant lies' in Parliament
Advani put personal gain above N-deal: Kapil Sibal

Not a single article really goes "in depth" into the deal, analyzes the 123 agreement or any other related document, interprets it and comes out with answering the question a common man would have.

The print media seems to do a better job than the television. Few artciles like this one in Times of India and this on in Hindu Business Line bother to expose people to some analysis. However, the larger fact still remains. The politicians get away with what they want to do and are not subjected to answering the questions that they are supposed to answer.

How exactly do we consider the Indian media to be an advantage?

Digital Pirateers

Recommendation of The Economist to companies for using digital piracy to their advantage

The largest hypocricy

"Son, what’s your name?"
"Jeevan".
"Good…nice name.
"Father’s name?" "Anvar Rasheed".
"Mother’s name?"
"Lakshmi Devi".
The headmaster looked at the parents and asked: "Which religion should we note"?
"No need to note any. Please mention ‘no religion’."
"Caste?" "
The same."
The headmaster leaned back on his chair and asked rather gravely: "What
if he feels the need for a religion when he grows up?"
"He can choose his religion if and when he feels so."

Rather progressive, probably to the extent that if it happens in India, I would have guessed that it would only be in the movies. But it so happens that his has happened in the 7th std. social studies books of the Kerala state board. But this piece of text has blown-up into a controversy engulfing the entire state.

Just like how Indian movies have a monotonous mix of six songs, poor dialogues, scantily clad heroines and an ill-fitting comedy track, I find that such controversies have their own formulae. Look for a reformative work, cook up a controversy and blow it out of proportion, take to the streets in protest without proper permission, throw stones at the police, burn a bus or two, call for a bandh, force the government to thwart the reform, wait till the next work of reform to pop-up.

M.F. Hussain's paitings, Parzania, Tasleema Nasreen, Khushboo, Kashmir land transfer and the list goes on, but the story is the same. This is the best we can do in exercising democracy. Vandalize public property that was built with our own money. Paralize public life and incur losses that will come back to bite us. Thwart reform that would one day make us a tolerant society. Amidst all this the parties concerned (M.F. Hussein, Tasleema Nasreen, Kushboo) are often conveniently forgotten. The learning curve is absolutely flat.

I find perverse amusement to see the striking similarity between the poor wisdom of us Indians in understanding the quality of movies as well as democratic values. But that is who we are. A bunch of morons who can play cricket, write software, but somehow simply can't learn to resolve differences by proper democratic channels. If we say that we are the largest democracy, we actually become the largest hypocricy.

Run

Life is a rat race. From the time our minds matured enough to distinguish between our mom from others we have been running. Some times behind a bus, sometimes a teacher or sometimes the manager. But we have been running to ensure that we are not left behind.

Interspersed in this never-ending struggle to stay afloat are momentary respites during which we walk back to the "good old days" when life was easy. But hey, haven't we been running all our life? Where did these "good old days" infiltrate from into our past?

Delving into my past I find that such nostalgic memories don't really constitute days that start with a morning filter coffee and end with a "sweet dreams" kiss on the forehead. Instead they are transient moments of memorable joy or just another respite in which we stopped running and life didn't speed backwards! Be whatever it may, they replenish our tired mind with enough energy to get up and start running again. Yet, as we keep running we always manage to let these magical moments zip past us from the uncertain future directly into the nostalgic past.

May be we should use the next break to evolve a strategy to catch the past as it happens. It may so happen that we are just running behind "good old days" instead of a bus. But hey, is the situation any better now?

Tribute to Valour personified

World War - II, Pagoda Hills, Rangoon
Capt. Sam Manekshaw leads British Battalion "A" company against Japanese Army, captures the hill despite losing half the battalion, but severely wounded in stomach and liver ridden with 9 bullets.

Major General Cowan to Capt. Manekshaw: "A dead person cannot be awarded a Military Cross."
(pins his own Military cross on Capt. Manekshaw and gets him to Rangoon hospital)

Surgeon to Manekshaw: "What happenned?"

Manekshaw: “Oh, a donkey kicked.” [1]

The surgeon decides that if a soldier could have such a sense of humour at that critical hour, he must operate to save him. Capt. Manekshaw survives and and eventually rises to become India's eighth army chief.

"The prime minister, along with the army, navy, and air-force chiefs, all missed his funeral—which was a modest one held in Tamil Nadu in the south, not a grand one in the capital. His friends grumbled that even foreigners such as Lord Mountbatten were afforded greater respect in death. Bangladesh, however, paid grateful tribute to his part in the nation’s foundation." [2]

His last words were “I’m OK”

Field Marshal Sam Hormusji Framji "Sam Bahadur" Jamshedji Manekshaw MC (April 3, 1914 – June 27, 2008)

My salutes. My tributes. You deserve better. Rest in peace.

[1] Wikipedia
[2] The Economist

Indian innovators

Bridging gap between academia and industry - One step closer?

I remember the days from undergraduate college when I would attend the computer lab session once a week, sit in front of a dying black-and-white computer monitor with nothing but MS-DOS and copying FORTRAN program from the "observation notebook".

I also remember that right after college, I used to go to TULEC - A TATA Infotech computer education center which charged Rs.40000/- for its software courses.

Looking back I can't but wonder if the courses that were offered to me in TULEC should ideally be part of my college curriculum. After all, all the software companies needed the skill and the century or so old University of Madras still had syllabus that was also probably as old and badly needed upgradation anyway. Couldn't the former push the latter for its own good? It seems the stakeholders, the companies and the government have finally turned that corner. FINALLY!

Addressing the Fifth annual NASSCOM HR Summit 2008 in Chennai (July 3-4), Dr. Chandramouli, IT Secretary of Tamil Nadu said that 'IT finishing schools' that "would act as a pre-employment training centre to hone the skills of both engineering and non-engineering students to make them readily employable" [The Hindu - July 4] would start functioning within a month's time. In this is public-private partnership training center would be up and running in all the districts of Tamil Nadu. Each centre would have about 25 computers and students will go through a 3-month training program designed and conducted by the participating companies.

An ICT Academy of Tamil Nadu (ICTACT) is also setup for training the faculty, apparently to allow the cutting-edge industry knowledge to percolate into classrooms directly.

Prima facie, the stakeholders (mainly the government) are serious about this initiative, given that the ICTACT is autonomous, with board of directors represented by the state government, academic and industry (it would be good to know who they are) and a research and training headquarters would be set up in Chennai.[ Business Standard - July 4]

But the scary part is, a search on ICTACT in Google or Tamil Nadu's IT department website comes up with nothing. I guess one has to wait just a little longer to see the bridge across the abyss that separates the academia and the industry, but hopefully only a little longer.

Hitting the Road: Teaching module - Draft 1

Idea generated for schools so far

• Teach kids to make their own notebooks.
  

How does this help?

• non-availability of free notebooks @ govt schools
• potential means to earn

• Teach kids of appropriate age about technologies related to clean energy like solar energy
• How tap solar energy
• How the market is growing etc

How does this help?

• creating experts in a market of demand for the future
• All the soft-skills appreciated in a corporate environment
• committing to a task of reasonable difficulty and completing it on time
  
• being regular with work taken up and establishing proper communication about updates/possible delays

How does this help?

• time-management, probably study better while being good at extra-curricular
• develops proper attitude and work-ethics and improves job-prospects
• Safety
• Basic fire-safety
• First-aid and emergency response
• Details of phone numbers, addresses of hospitals in vicinity.
  

How does this help?

• Duhh......!
• Community activity
• Some kind of an activity that sensitized them

• Community activity
• Some kind of an activity that sensitized them to importance of sanitation, public health, environment etc.
  

Hitting the Road:Teaching module - Draft 1

Idea generated for schools so far

• Teach kids to make their own notebooks.
• Teach kids to make chalk piece

How does this help?

• non-availability of free notebooks @ govt schools
• Relevant vocational training
• potential means to earn

• Teach kids of appropriate age about technologies related to clean energy like solar energy
• How tap solar energy
• How the market is growing etc

How does this help?

• creating experts in a market of demand for the future
• All the soft-skills appreciated in a corporate environment
• committing to a task of reasonable difficulty and completing it on time
  
• being regular with work taken up and establishing proper communication about updates/possible delays

How does this help?

• time-management, probably study better while being good at extra-curricular
• develops proper attitude and work-ethics and improves job-prospects
• Safety
• Basic fire-safety
• First-aid and emergency response
• Details of phone numbers, addresses of hospitals in vicinity.
  

How does this help?

• Duhh......!
• Community activity
• Some kind of an activity that sensitized them

• Community activity
• Some kind of an activity that sensitized them to importance of sanitation, public health, environment etc.
  

Access to notebooks at govenment schools

I was in conversation with an active member of India Sudar, an NGO working on the education for students from the lower-economic section of the society.

I came to know from him that while the government provides textbooks and uniforms for free, they don't have the capability provide notebooks. This unsurprisingly turns out to be a severe limitation to learning. When inquired, the government officials respond,

"Even the government has limited resources. To offset our limitations we have empowered the school's headmasters and senior teachers to partner local NGOs and philanthropists to receive the relevant aid".

Makes sense doesn't it? But I think, and the India Sudar member agrees, that this is not a sustainable model. So, what do we have? Even when ills like hunger and child-labor are removed from poor kids' way to the school, the good work is undone by the absence of guaranteed access to something as trivial as notebooks. I think this is a good idea for social entrepreneurship. Notebooks are available everywhere. Can be made from recycled paper too! Making notebooks is a good small-scale business. All it needs is an entrepreneurial idea that takes care of the economics and connects the demand and supply. Are you aware of any already existing models? (not donation of notebooks of course). Do you have any idea yourself?

Download videos

Keepvid is a useful site. It provides for a way to download videos from YouTube, Google and a variety of other sites it lists. Just mention the URL in the text box, select the site from the list, and click Download. When the text in the text box disappears, look under the text box for a >> Download << and you know what to do from there on! If you don't know CLICK! .... and check you head to know if you are a total retard! (Sorry too much George Carlin!)


If you are from some kind of a cyber law enforcement agency, all I have to say "Don't shoot the messenger!"

Why private education is supply-driven? And why is none talking?

It is a known fact that access to education for the people in the lower economic strata is a big problem. But at least it has got considerable visibility is partially addressed by NGOs and social entrepreneurs. But how about education for the middle class? Indian middle class gives great importance for education. This demand for the so-called quality education makes running a private school a lucrative business. Currently, private education is heavily supply-driven (schools), and the demand (parents) has very less say.

For example,
- Fees are high and increasing. And the donation, the need for which the school explain.
- Parents have very limited say on curriculum or the method of teaching they would prefer.
- one-dimensional education system (academics and rote-learning..bad/no sports program or arts program like learning music etc).

A few schools like DPS are exceptions at least in terms of quality of infrastructure. But it is still not a participatory model which includes parents. For example, I came to know from one of the parents (my aunt) that DPS doesn't even allow parents to enter the school premises during regular hours. Parents can't contact teachers at any time other than the scheduled parent-teacher meetings. In schools like DAV, an important selection criterion for kindergarten kids is the educational qualification of parents. What is the reasoning behind such rules? Why discriminate against a child for the ostensible fault of his/her parents?

I have never heard of a school that advertises "We provide a complete package of education, not only academics, but also community & environmental awareness and sports program." Nor can parents ask a school principal "Can you please tell me why your school is better than the rest?". But come to think of it, isn't that how it is supposed to be? After all, education is our constitutional right. Besides we are paying the schools, not the other way round.

Part of the problem lies with the parents. They liken teachers to medical doctors and assume that teachers know the best about the needs of their kids and they themselves are ignorant about it. However, the change in their mentality would be of little use if the absolute power of the schools doesn't change.

Currently, this absolute power is a problem precisely because because no one, especially parents, is considering it as a problem, let alone do anything about it! No one seems to be talking about it. I think that is where the change should begin.

The Wonders of Physics

Remember those days at school? Understanding how things work was an option as against a necessity. To put it correctly, it was relegated to being an option because of another necessity. Scoring! I remember my teacher standing under the blackboard and actually telling us "If yo u don't understand, Memorize!". That clearly defined the priority for us. To make things worse, we had a live example in the rank-holder. Irrespective of his/her understanding of the subject, he/she universally memorizes. Besides, we are left at the mercy of diagrams in science books that leave much to our ability to imagine, and the lab experiments that don't relate to what we study in the classroom to understand. In many ways, understanding was not even an option. Further still, which other subject apart from, may be, mathematics had any content to be understood?

English, Tamil: A bunch of poems to be memorized. For prose, the answers to the questions were always a couple of paragraphs..and some grammar to be remembered. Done!
Social studies: Memorize! Its a collection of stories, dates and names anyway.
Science was cat-on-the-wall. Some you understand, some you don't. But never mind. Go the social studies way!

Such an attitude bothered me even as a kid though I didn't know what to do to understand other than read the book again. Honestly, I really didn't think about how "understanding" is really going to help me in the future! I never had a future beyond the upcoming exam then! :) Looking back, the worst feeling I have is, I didn't even realize that science can actually be understood deeply.

Now, after reaching a stage when all those years of "darkness" won't matter anymore, (not to mention the lamenting so far...) it is still gratifying to know that someone is working to bring science in its natural form right to the people who needed it the most. Kids!

"The Wonders of Physics" is a series of demonstrations on various concepts of classical physics like light, sound, pressure, heat. The credit for this initiative goes to Professor Clint Sprott of The University of Wisconsin-Madisson. The videos taped during his demonstrations buffers for free online! You don't really need to have a kid who is struggling with understanding science to watch these videos! You can wash your sins that you were forced to commit in your school days even now. Its never too late! :)

"Happy Buuuthuday tooooo youuuuu"

"Badhreeee....hey....Badhreeee", I could hear my dad whispering. I grimaced in slight discomfort. But I knew it was time to get up for I could see the faint blue sky through the window and hear the birds vigourously chirping from the guava tree and the mango trees in our garden. I made a vain attempt to drift back to sleep and continue with my dream that I couldn't remember anymore. Suddenly, my dad sang in my ears "Happy Buuuuthuday toooooooooo youuuuuuuu"! The song was a comical parody of the well known "Happy Birthday" tune. He gave me a tight, yet relieving embrace and kissed my cheek. My sleep disappeared in an instant and my spirits soared. "Heyyyyyy! Its my Birthday! I am 10!". Memories of the previous night filtered in quickly. I could remember the excitement with which I went to sleep the previous night, smiling in darkness to myself! Excited that when I wake up the next morning, I will be one year older! Lots of wishes, a day wearing "colour dress" at the school. A public announcement at the school assembly, chocolates to distribute, and no admonishments for not completing home-works! But the best part is, I was almost always the first person to celebrate birthday for the academic year. First to wear "colour dress" to school! Pity those who are born in April or May.

My mom said, "Happy Birthdayyyyyyy. Innikki enna sweet venum" (What sweet do you want me to make for you today?) and kissed me. "Get up, get up", my dad nudged, as I realized that there is going to be so much fun ahead. I quickly grabbed my Colgate toothpaste (to which we recently switched from Colgate tooth powder) and brushed. I didn't care too much to rinse my mouth. I was dying to get ready for school. Besides, I liked Colgate's taste. When I got done with it, my dad placed my tumbler of Bournvita on the floor of our living room right by the TV.

My sister, realizing the specialty of the day, woke up, walked to the hall and waited to wish me after I got done with brushing. But unable to cope up with the delay, she slipped back to sleep sitting on the sofa. When I finally came out, she shook her sleep off and briskly extended her hand with a big smile, but sleepy eyes "Happy Birthday!". "Thanks di"!

Paati (grandma) was already up and brisk. She got done with her morning ablutions already. She always gets up early along with my dad Dad offered her coffee said, "Ammaa. Innikki Badhri porantha naal" (Today is Badhri's birthday!).

"Apdiya! Romba sandosham Nalla padiya iru". (Is it? Very glad. Keep well!) she earnestly replied in a composed tone and gulped some coffee.

My brother was still sleeping in the bedroom, but got up as soon as I got done with brushing. His hair still messy, he came over to me and painlessly tapped with his knuckles on my head. "Enna da Koravaa! Happy birthday!". (Koravaa was nick name of-sorts at home. Has enough content for a separate post).

Soon after the morning coffee session, my mom took bath and made delicious Kesari along with her regular cooking. Dad took bath next, removed my newly stitched birthday dress, (a pair of trousers and a shirt) from our wardrobe, set it in the pooja area and started with his routine pooja. My brother and sister were still brushing watching the early morning DD programs like "Dus kadam" and "Hindi news". I couldn't wait to try my new dress. So, I hurried through the bath, wore the "namam"(the straight red line across my forehead) and a quick recitation of slokams I knew. I found my mom's Kesari along with my dress in the pooja area, but I knew that I can't have it yet since my dad hasn't offered it to God!

Shortly thereafter I wore my dress and took the time to savour every moment of it! My mom got done with cooking and my dad with the pooja. Both walked out of the kitchen with my mom holding a box of "Akshadai" (rice coated with turmeric). My dad called my paatti and the three of them stood together in a straight line. I fell on their feet seeking their blessings as they showered the "akshadai" on me.

"Study well, get good marks in exam and stay healthy! Grow up quickly and be prosperous". , said my mom.

"At least from now on be a smart boy!", joked my dad.

"Sowkyama iru". (Be prosporous). That was my grandma.

I had food, kept pack of chocolates in my bag and briskly started for school looking forward to the day's excitement!

Missing those days when all my family was in a single address, and when paatti was still alive and well..

Narcissism for once!

How often have we found medical advices like "Do a general health check-up once a year", "Do a dental check-up regularly" and chuckled "Yea, right!"? Now that I am in Japan and usually get done with work on time, I could use the evening time for a work-out at the gym. On sign-up, the first thing I got was a full evaluation report of my body status that would act as a guide when I work-out. The report was a comprehensive and intuitive, part graphical and part tabular colour printout. When I saw the report, surprise surprise! Everything about my body condition was spot-on! I have never felt so narcissistic, but I guess that is one reason to get narcissistic for once! Besides it is a good opportunity to know

The report focuses different aspects of body's fitness parameters like metabolism, Style composition and Body composition. Lets take it one at a post!

Waist-girth: (Actual/Recommended) 75/85 is a measurement in cm of the waist half-way between the hip bone and lower chest bone.

Visceral Fat: As against subcutaneous fat, which is fat accumulation under the skin, visceral fat is that found in organs which affects the metabolism, especially in males. Measured as the cross-sectional area occupied by the fat in the waist. 65 sq.cm/100 sq.cm. Graphical representation provides better understanding of the status, since it includes the relationship of visceral fat to waist girth. Status: Appropriate!

How about fat in other parts? Well, the man showing off his arms summarizes it. No comparisons, no frame of reference to compare.

Rest later!

I owe the world a living..

Rest in peace

I was vigorously browsing through the internet on June 8th when BBC Radio reported the stabbing of 14 people in Akihabara. "Is it the same Akihabara that I visited a few days ago?" I was still registering the question when a reported from the place confirmed it saying "...is a buzzing street known for the electronic goods...".

Quite honestly, for reasons unknown, I didn't feel too sentimental about it then. Yesterday, my friend and I went out to the nearby mall and on the way he mentioned about going to Akihabara for purchasing a few toys for his kids. Only when he started walking toward the railway station did I realize that he meant to go to Akihabara right then. Having nothing better to do, I just followed. "I wonder where the stabbing happened?". As I stepped out of the Akihabara railway station, I noticed the usual buzzing activity of people walking in and out of the numerous electronic stores, a nearby cafe playing music aloud, traffic policemen regulating movement and sales men from unknown companies yelling at the crowed urging them to buy their product. I thought I would never know where the stabbing occurred and somehow that thought relieved me.

After ten minutes of loitering around inside a shop and and a cup of cafe latte from a French cafe, the stabbing incident disappeared into oblivion once again. I was inquiring a wireless headset in a couple of small shops. All of them directed me to the biggest shop in the area for computer hardware called "Softmap". As we walked towards the shop, my colleague insisted that we first go past Softmap to another shop to purchase the toys he wanted get back to Softmap on our way back to the station. As we walked along gossiping all the way to the signal right outside the entrance of Softmap my colleague walked directly into the field of vision of a guy training his camera on to something. "Bhaskar you are walking..", I stopped suddenly when I noticed a small white shed with people standing around it. We went closer to take a look. The shed was full with an assortment of bouquets, chocolates, water bottles, cool drinks, juice cans, pictures and numerous other things. Just then a man walked to the shed, placed a sealed water bottle, moved away, brought together his hand and started sincerely praying with his eyes closed. After a minute, he started walking into his routine. I noticed then that all who gathered around there did the same.

That was the place where the stabbing occurred. Right in front of Softmap where I was standing days earlier, waiting for my friends to complete their shopping. This is the closest I got to a killing. The realization, instead of giving me a sense of horror, made me feel ashamed. Seven people died in a violent manner right at the place where I was standing a few days earlier! Until that moment, to me, those seven people were just a number mentioned on BBC Radio. I realized how insensitive I was to the stabbing when I heard the news in the BBC. Seeing the people pray with such sincerity was a very humbling experience. On my way back, I added a bottle of juice and prayed...May none die in vain again. May their soul to rest in peace.