One of the the traits I have failed to develop so far is to deliver a bad news to a stranger without feeling bad about it. The bad feeling that I have from the time conception to delivery of the news, sometimes counted in days, causes low levels of prolonged stress. Often my discomfort shows up on my face and the receiver takes advantage of my sensitivity. I wish to develop a thick skin. But how do I know if it crosses the limit to become insensitivity? Or should I even care?